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Covid 19 Online Store Update

What a year and a half we have had. These are trying times - I hope you are staying healthy and safe. Due to the Covid-19 crisis, our tiny but mighty team continues to work from home. We ship all of our clothing with love out of our Brisbane studio/shed.
We want you to have the confidence to keep shopping with Birds on Bikes.
For now, it's business as usual.

ARE DELIVERIES AFFECTED?

Our orders. are shipping fast — just with some changes to our operations to protect everybody's wellbeing. We'll be updating this page with any changes to our service. Stay safe!

All orders
. within Australia are being sent with no delays from our studio.Our shipping provider Australia Post has reported some delays in delivery due to high volumes of parcels. Orders sent via Express Post are given priority. While next day delivery is no longer guaranteed by Australia Post we have not had any reports from customers of significant delays for national deliveries.We are still shipping overseas. 

Some overseas. destinations are experiencing significant delays once in-country. It is important to understand that these delays are current when placing an order as immediate delivery will be an exception to the rule. New Zealand Post has seen a significant increase in parcel volume and most deliveries are being delayed up to 5 days minimum (10 days in Waikato, 2 weeks in Auckland). Further international parcels are unfortunately taking multiple weeks to reach their destination.

Australia Post provides up to date information on known disruptions affecting postal services around the world and estimated delivery times for international orders.
auspost.com.au/service-updates


Victorian lockdown: Post offices remain open and deliveries will continue

With the recent announcement of a seven-day lockdown across Victoria effective midnight tonight, we want to assure our customers Post Offices will remain open and we'll continue to process and deliver letters and parcels to all Australians, in line with government regulations. We've put in place extra COVID safety measures for the Victorian lockdown and will keep you updated as this situation evolves. 

auspost.com.au/service-updates/current-updates/victorian-lockdown

Thank you for your patience and understanding through these trying times.

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